It always remain a mystery that despite undesirable travel advisories against the country, the chronic uprising of mutinies against the current administration, or the persistence of forms of political repression, internationally inclined businesses still continue to thrive in the Philippines. In fact, BPOs, call centers, animation services and the likes even show remarkable business performance. It seems like the overall industry of offshore outsourcing is not even shaken despite the presence of these political instabilities. What could be the fundamental reason for this? Better yet, to answer this inquisition, it's more appropriate to review the conditions that initially establish the Philippine outsourcing industry for we might find something there that explain the source of its strength responsible for making it surpass all the odds that confront it. When and where did it start? What's the raison d'etre of Philippine outsourcing industry?
Actually, outsourcing is said to have emerged a few thousand years ago with the production and sales of food, tools and other household appliances. As soon as small communities and societies began to form, people with specialized professions began to trade with each other for goods and services. In effect it can be said that each worker was outsourcing some activities to others.
As the world
evolves and human societies turned into nation-states, a sense of interconnectedness grows between and among them. In turn, they tend to help each other in a lot of ways. In the contemporary time, outsourcing became an engaged practice for companies,
wherever in the world they are based, to seek back office assistance from pool
of employees even outside their national territories.
Outsourcing was
not fully identified as a marketing strategy until 1989. However, in the case of
Hence, with
these, it can be said that the factor which makes it responsible for Philippine
outsourcing to flourish is not because of inherent characteristics peculiar to it rather because of a more broader idea that most business companies all
over the world felt the need to outsource their operations in order to
focus on core company concerns. The issue that concerns