There are lots of Business
Process Outsourcing (BPO) companies around the globe who are determined, and
trying to be on top of the industry. That's why many companies are striving to
be recognized as one of the top Business Process Outsourcing (BPO) destinations
in the world today.
As of the moment, three countries
lead in the Outsourcing Industry, India,
China, and the Philippines.
However, the Philippines is
continuously honing their skills, improving their edge to be positioned on top
of China, and replace India as the
number one outsourcing destination in the world. The reason is American
companies who are big players in the international scene are choosing BPO
Philippines to run their offshore call centers. Not like other outsourcing hubs
of the world, BPO Philippines not only offers a high rate of exchange on its
currency, English speaking population, but also a culture and lifestyle that
are very much like western.
Philippines still share a big portion
in the success of the Business Process Outsourcing (BPO) industry. Call centers
remains huge in generating millions of revenues for the country over the past
years. India was the major
hub of outsourcing, but Philippines
is gaining momentum in over-passing India on top. Outsourcing became an
emerging industry offering methodical technology and never-ending job
opportunities to millions of people when it started in the Philippines.
Business Process Outsourcing
(BPO) in the Philippines is
attributed in the offshore market, collecting a total of $25.6 billion in 2006,
landing third between India
and China.
The overall offshore IT market is estimated at a whooping $36 billion and
growing. Compared to 2004 the revenue has increased to 62% with posted income
of over $1.3 billion in the same year. In 2006, around 200,000 talented
Filipinos are working in 120 BPO facilities nationwide. It is projected by the
government and outsourcing players that the BPO facilities will earn US$11
billion by employing 900,000 people by the year 2010.
For this reason, many outsourcing
players started to expand their operations in different parts of the country.
If this continues, it is possible for the country to be known as the number one
outsourcing capital of the world.