BPO: Philippines Striving to Edge India

There are lots of Business Process Outsourcing (BPO) companies around the globe who are determined, and trying to be on top of the industry. That's why many companies are striving to be recognized as one of the top Business Process Outsourcing (BPO) destinations in the world today.  

As of the moment, three countries lead in the Outsourcing Industry, India, China, and the Philippines. However, the Philippines is continuously honing their skills, improving their edge to be positioned on top of China, and replace India as the number one outsourcing destination in the world. The reason is American companies who are big players in the international scene are choosing BPO Philippines to run their offshore call centers. Not like other outsourcing hubs of the world, BPO Philippines not only offers a high rate of exchange on its currency, English speaking population, but also a culture and lifestyle that are very much like western.

Philippines still share a big portion in the success of the Business Process Outsourcing (BPO) industry. Call centers remains huge in generating millions of revenues for the country over the past years. India was the major hub of outsourcing, but Philippines is gaining momentum in over-passing India on top. Outsourcing became an emerging industry offering methodical technology and never-ending job opportunities to millions of people when it started in the Philippines.

Business Process Outsourcing (BPO) in the Philippines is attributed in the offshore market, collecting a total of $25.6 billion in 2006, landing third between India and China. The overall offshore IT market is estimated at a whooping $36 billion and growing. Compared to 2004 the revenue has increased to 62% with posted income of over $1.3 billion in the same year. In 2006, around 200,000 talented Filipinos are working in 120 BPO facilities nationwide. It is projected by the government and outsourcing players that the BPO facilities will earn US$11 billion by employing 900,000 people by the year 2010.

For this reason, many outsourcing players started to expand their operations in different parts of the country. If this continues, it is possible for the country to be known as the number one outsourcing capital of the world.